Our shipping and returns policy is simple: firearms go to a licensed FFL dealer near you, magazines and accessories come straight to your door where the law allows, and if something is wrong we make it right. Here is exactly how it works.
How shipping works for firearms
Federal law does not let us ship a handgun to your home. Instead, you pick a licensed FFL dealer at checkout, usually a gun shop near you. Once we have a copy of their license on file, we ship your pistol to them.
- Most orders ship within a few business days.
- Every firearm ships fully insured with an adult signature required.
- You get a tracking number by email as soon as it ships.
- Your dealer calls you when it is logged in and ready.
When you go to pick it up, bring a valid photo ID. You fill out the ATF Form 4473, the dealer runs the background check, and you take it home. Read the full process on our FFL transfer guide.
Shipping magazines and accessories
Magazines and accessories ship straight to you in most states. Some states and cities limit magazine capacity. We will not ship a magazine where it is not allowed, and we will refund the order if that happens.
Shipping cost
Your local dealer may also charge a small transfer fee. That fee is paid to them, not to us.
Our shipping and returns policy for returns
New, unfired firearms in the original box can be returned within 7 days of pickup. Because of federal law, a returned firearm has to ship back from a licensed FFL dealer, so please contact us first and we will send you a return authorization and instructions.
- Restocking fee: none
- Fired or damaged firearms cannot be returned, but they are still covered by the SCCY warranty.
- Refunds go back to your original payment method once we receive and inspect the return.
Damaged, missing or wrong items
If a package arrives damaged, or you got the wrong item, contact us within 48 hours of pickup or delivery. Take a few photos of the box and the item. We will fix it at no cost to you, either with a replacement or a full refund.
Warranty repairs
SCCY pistols carry a manufacturer warranty, and SCCY handles warranty repairs directly. Details and service contacts are on the SCCY website. If you are not sure whether something is a warranty issue or a shipping issue, ask us and we will point you the right way.
Shipping and returns FAQ
How long does shipping take?
Most orders ship within a few business days, and transit usually takes another 2 to 5 business days to reach your dealer.
Can I change my FFL dealer after ordering?
Yes, as long as the order has not shipped yet. Contact us with the new dealer details.
What if my state does not allow the model I ordered?
We will cancel the order and refund you in full.
Do you ship internationally?
No. We only ship within the United States.
Questions about an order? Contact us or read our SCCY pistol FAQ. Ready to shop? Browse our SCCY 9mm pistols.